Over the next decade, we will see more changes in the banking industry than in the last 100 years. New technologies are dramatically changing the banking industry and there is not much time to master the changes. Although ten years from now, by the year 2030, banks need to think today about adjusting their business models, providing new approaches to innovate, and thus increasing their value to the consumer.
During the event we considered:
- What is a digital strategy?
- Bank of the Future 2030
- Examples and components of digital strategy
- Creating ecosystems
- Demonstration - a virtual cognitive assistant in a banking contact centre
- Customer experience and omnichannel
- Use of artificial intelligence
- Agile tribe
- The skills needed to implement digital strategy and manage innovation
- KPMG Matchi – a Tinder for startups
- Examples of architecture
Speaker:
Alexey Yankovski, Partner, Head of IT and Cyber Advisory, KPMG in Ukraine. Alexey brings over 20 years' of IT industry experience. He has a broad range of professional experience that includes managing an IT-enabled transformation programme, running an emergency response Project Management Office, following a cyber incident, IT procurement centralisation, system implementation and developing IT and Cybersecurity strategy and architecture, including planning a Security Operations Centre. He has led projects designing the IT function and IT governance models and IT Applications Roadmap development.
