Leroy Merlin Ukraine


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Leroy Merlin helps householders around the world to improve their homes and living environment.
To help customers design the home of their dreams and above all, to achieve it:
•    by adapting to local markets,
•    by meeting with householders,
•    by offering products that meet their needs,
•    by taking an interest in customers' individual projects,
•    by providing friendly, easy-access stores.
Leroy Merlin stores are DIY superstores, providing self-service and sales assisted services.
They are centred on 4 main sectors: DIY, building, gardening and home decoration.
Leroy Merlin also provides a range of services specifically tailored to each country, facilitating purchase, set-up and follow-up of customer projects.
With 30,000 to 60,000 products available in each Leroy Merlin store, our job is to guide the customer to the right choice.

This involves three key factors:
✔ Customer advice:
Leroy Merlin employees are more than just sales staff; first and foremost, they are advisers providing each customer with an appropriate level of advice.
This is available before and after purchase: the website offers ideas, DIY tips, an installation service and more.
✔ Skills development:
Leroy Merlin sales advisers undergo regular training. More generally, all employees begin their career at Leroy Merlin with an in-store training course.
✔ Supplier partnerships.
Leroy Merlin product managers work with suppliers to improve products.