Customs Hub Workshop "Building an Effective KPI System in Supply Chain"


The event was organized jointly with member company CPTL Group.



At the Workshop we discussed:

  • Balanced BSC scorecard in management
  • Principles of KPI construction and its role in Supply Chain Management
  • Сases of KPI application for warehouse management
  • The main role of the motivational system and its strengths / weaknesses
  • KPI in Supply Chain Management. SCM sector, customs clearance with KPI
  • External and Internal KPI – how to balance it?
  • Tested metrics to manage the customs clearance process
  • Work on result – KPI or OKR?
  • Practical cases




Vita Miroshnychenko, Head of the company Capital Group (customs brokerage and consulting services in the field of foreign economic activity);
Ksenia Valiyeva, business consultant, practitioner, expert in Supply Chain Management and Project Management. Author of training programs in the field of commodity flow management, services, information, development of emotional intelligence and leadership.

Customs Hub is a series of workshops that bring together experts in the sphere for an open dialogue and discussion of major trends and best practices in customs sphere, recent changes in customs procedures. Join us to learn the best practices in order to avoid financial and reputational losses when conducting foreign economic activity.

Thursday, November 14 – "What Is Drop Shipment? Risks, Benefits and Life Hacks". Invited speaker: Andrey Myagkov.

Thursday, December 19 – "Effective Construction of Business Processes for Successful Customs Clearance".


The event was organized jointly with: